Pure Casino Privacy Notice
Privacy and account safety guide how we handle player information in Canada. From the moment you register, the details you provide are encrypted end to end, as required by Canadian law.
Navigation
Account security also depends on how access is confirmed during sensitive actions. Before any money can be moved, multi-factor authentication is required to help reduce unauthorised access.
We also offer two-factor authentication to Canadian users who want an extra step. It adds another layer when signing in or completing actions such as deposits and withdrawals in CAD.
- Use strong, unique passwords and update them regularly.
- Enable two-step verification or 2FA where available.
- Keep login details private, including from support staff.
- Review notifications so alerts match what you want to monitor.
For transactions, deposits and withdrawals are routed through PCI DSS-certified gateways. Across each stage of a CAD transaction, we treat privacy as a priority.
Data We Collect & Share
We collect information through the ways you use Pure, and we keep the scope tied to gameplay, account management, and compliance. During sign-up, we request details such as your full name, date of birth, email address, phone number, and home address.
When you deposit or request a withdrawal in CAD, the system processes payment identifiers such as card numbers, e-wallet IDs, or bank account numbers. We also monitor browsing and technical activity to improve reliability and spot issues early.
This technical information can include IP address, browser type, device ID, operating system details, access times, and interaction logs. Sensitive data is submitted through secure HTTPS forms to help prevent interception.
We share information with third parties only when required by law, needed to complete a transaction, required for technical support, or necessary to prevent fraud. When sharing is needed, we limit the information to what is required for the task and apply contractual privacy and security obligations.
If a service provider operates outside of Canada, we apply strict contractual safeguards and data transfer checks. Sharing beyond these defined situations requires clear user permission, unless a public authority requires disclosure.
| Item | Amount (CAD) | Timing & process |
|---|---|---|
| First-deposit bonus | 1000CAD + 250 FS | After first deposit (timing not specified) |
| Account deletion request (written via secure support form) |
|
|
| Data export (self-service) | Not specified |
|
| Account updates (profile/contact/marketing preferences) | Not specified | Any time via user dashboard |
| Withdrawals and important account changes (MFA required) | $ (exact amount not specified) | Before any money can be moved, multi-factor authentication is required |
| Deposits/withdrawals via PCI DSS-certified gateways | $ (deposits and withdrawals) | Transactional period |
| Retention: payment records | Payment records (amounts in $ not specified) | Kept for as long as required by anti-money laundering laws |
| Retention: account profiles | Not specified | Stay active until the user closes them or local authorities require them to be closed |
Preventing Unauthorised Access
We use layered security controls to reduce the chance of unauthorised access. Automated monitoring watches for unusual behaviour and flags suspicious patterns in real time.
When activity looks inconsistent with normal use, we can pause sessions that appear suspicious until the account owner confirms the actions. We also send alerts for unrecognised logins or suspicious payment behaviour, so you can respond quickly.
Encrypted transport helps protect data in motion. HTTPS connections begin automatically when pages load and when sensitive information is entered, creating end-to-end encryption between your device and our infrastructure.
For real-time games and chat, TLS 1.3 protects WebSocket data and supports forward secrecy, which helps reduce replay risks. For stored information like balances in $, betting history, and verification documents, we encrypt data at rest using rotating keys.
We also separate decryption key handling from application servers to reduce insider risk. Backups follow the same multi-layer encryption standards, and physical access to servers is restricted.
Incident response measures support quick containment and review. In accordance with Canadian law, attempted breaches are reported to local authorities right away.
Who Can Access Your Data
Access to personal records follows strict internal rules. Only authorised personnel with defined responsibilities, such as customer support specialists or data management officers, can view user records.
Access levels match job duties, so information is not exposed without permission. Every request to view customer records is logged with a unique identifier, time and date, and the responsible team member.
Automated alerts help our data protection officers spot unusual or repeated access attempts. Regular security audits and system logging mechanisms support ongoing verification that access remains restricted.
For withdrawals and other financial actions, transaction information stays encrypted and is limited to authorised financial staff and partners required for payment processing. No one in marketing or other departments can view private transactions.
Your Controls and Rights
Canadian players can review and update account information through the dashboard, including contact details and marketing communication preferences. You can also adjust data-sharing settings to limit processing beyond what the law requires.
- Request a summary of stored information or ask for corrections through support.
- Export personal records from “My Data,” with files prepared within 72 hours.
- Request deletion through a written submission using the secure support form.
- Withdraw any remaining balance in $ before full account erasure.
Changes, deletions, and downloads are logged and remain auditable, as required by Canadian regulatory authorities. For help with access requests or account privacy settings, use the support widget after you log in.
Minimum Age Requirement
This website is intended for users aged 18 and older. If you choose to play, using the built-in security options helps keep your account protected.